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Managed Cybersecurity

Cybersecurity Services
for Miami Businesses.

Defense-in-depth security built for South Florida's threat profile — BEC and wire fraud, ransomware, vendor compromise. Real humans reviewing alerts, bilingual incident response, compliance program management.

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Security is a system, not a product.

Most cybersecurity sales pitches in Miami pivot around a single product — “you need our EDR”, “you need our SIEM”, “you need our awareness training.” Real security is the system that connects all of those layers and the human responsible for it. A great EDR with nobody reviewing alerts is a dashboard. A documented incident-response playbook with no on-call rotation is a Word document. The whole point of managed cybersecurity is that the layers work together and somebody owns the outcome.

ITP360 delivers managed cybersecurity as part of every managed IT contract — we do not sell security as a standalone product, because you cannot do security well without controlling the underlying environment. Our team handles the identity, endpoint, email, network, data, and visibility layers as a coordinated program, with bilingual training and incident response built for South Florida’s actual threat profile — BEC and wire fraud, ransomware, vendor compromise, and the occasional insider event.

South Florida threat profile

The attacks we actually see against Miami businesses.

South Florida sits at the intersection of finance, healthcare, and international trade — three of the most heavily targeted industries in the country. These are the recurring scenarios we respond to, in rough frequency order.

Business Email Compromise (BEC) & wire fraud

A finance/legal-firm employee gets an email that appears to be from the CEO requesting an urgent wire transfer to a new vendor account. The email is convincing — correct signature, lookalike domain, plausible context. Without controls (sender verification, dual-approval workflows, lookalike-domain monitoring, awareness training), wires are typically gone within hours and not recoverable. South Florida finance and legal firms are targeted constantly.

Ransomware via phished credentials

An employee clicks a phishing link, enters credentials on a fake M365 login page, the attacker logs in via the user's session, then deploys ransomware across mapped network shares. MFA stops about 99% of these — the rest require EDR + behavior-based detection to catch lateral movement before encryption begins. Without offsite immutable backups, recovery is paying the ransom or losing the data.

Vendor / supply-chain compromise

Your accounting software vendor (or law firm, or property manager) gets breached — attackers use that trusted relationship to send invoices, change ACH routing instructions, or get malware delivered through legitimate channels. Vendor management, BAAs, and procurement controls reduce this exposure; passive trust does not.

Insider threat & disgruntled departures

A terminated employee uses still-active credentials to access systems, download data, or sabotage configurations. Real offboarding (immediate access revocation, MFA token disabling, OAuth app review, mailbox forwarding cleanup) is mostly clerical — but it has to actually be done, on the day. Companies without formal offboarding playbooks frequently leave terminated employees with access for weeks.

M365 / Google Workspace account takeover

Stolen credentials → adversary logs into Outlook / Gmail → reads months of email to learn invoice patterns → inserts themselves into vendor/client email threads with subtle inbox rules to hide their tracks. Detection without proper logging and conditional access can take weeks. By then they have moved money and disappeared.

Public-facing service exploitation

Externally exposed RDP, VPN appliances, web apps, or office Wi-Fi with weak credentials get scanned constantly by automated tools. Brute-force attempts succeed when MFA is not enforced or when known-vulnerable firmware has not been patched. External vulnerability scanning catches most of these before attackers do.

Security services

The eight services that make up the program.

Each of these maps to a layer of the defense-in-depth model. All are included in the managed contract, not sold separately.

Endpoint Detection & Response (EDR)

Modern EDR / MDR (e.g. Microsoft Defender for Business, SentinelOne, Huntress) on every endpoint — laptop, desktop, server, and where supported, mobile. Threats are isolated automatically and analysts review every alert; you are not paying for a dashboard that nobody watches.

Email Security & Anti-Phishing

Multi-layer email filtering above what M365 / Google Workspace ship by default — quarantine review, banner warnings, attachment sandboxing, and link rewriting. Business email compromise (BEC) and wire-fraud attempts are the #1 attack vector against Miami businesses; this is where you spend security budget first.

Vulnerability Scanning & Patching

Continuous external and internal vulnerability scans, plus managed patch deployment across endpoints, servers, network gear, and key SaaS configurations. Critical patches are deployed within the published SLA, not whenever someone gets around to it.

Security Awareness Training

Bilingual security awareness program — short, frequent training modules plus simulated phishing campaigns. Reporting tracks which users are clicking and which improved over time, so training can be targeted instead of generic.

Compliance Program Management

HIPAA and PCI DSS programs — controls, documentation, risk assessments, vendor (BAA) management, and audit prep. We work directly with your auditor when audit time arrives. See the dedicated HIPAA and PCI pages below for detail.

Network Security & Firewall

Managed firewall (Fortinet, Palo Alto, Meraki, SonicWall), intrusion prevention, network segmentation, guest network isolation, and site-to-site VPN. Reviews quarterly to catch rule drift before it becomes risk.

Identity & Access Management

MFA enforced everywhere, conditional access policies (no logins from countries you do not operate in, no logins from non-managed devices), privileged access management, and SSO consolidation through Entra ID / Okta / Google Workspace.

Incident Response & Recovery

Documented playbooks for ransomware, BEC / wire fraud, account compromise, and data breach scenarios. 24/7 on-call rotation. Restoration from immutable, tested backups. Post-incident report with concrete preventive controls — not just a generic "use stronger passwords."

The stack

The defense layers — and the kinds of tools that live at each.

Specific tooling is picked per client based on environment fit. These are the layers and representative vendors that show up in most ITP360 deployments.

Identity

  • ·MFA on every account (M365, Google, line-of-business apps)
  • ·Conditional access policies
  • ·SSO consolidation (Entra ID, Okta, Google)
  • ·Privileged access reviews

Endpoint

  • ·EDR / MDR on every device (Defender for Business, SentinelOne, Huntress)
  • ·Full-disk encryption (BitLocker, FileVault)
  • ·Application control / allow-listing where appropriate
  • ·Patch management for OS + apps

Email

  • ·Advanced email security gateway (Proofpoint, Mimecast, IronScales, or M365 Defender)
  • ·Phishing simulation + awareness training
  • ·DMARC / DKIM / SPF on every domain
  • ·Banner warnings + attachment sandboxing

Network

  • ·Next-gen firewall (Fortinet, Palo Alto, Meraki, SonicWall)
  • ·Network segmentation (guest / IoT / corp)
  • ·IDS / IPS
  • ·DNS-layer filtering (Umbrella, DNSFilter)

Data & backup

  • ·Immutable offsite backups, tested restores
  • ·Cloud-to-cloud backup for M365 / Google Workspace
  • ·Data loss prevention rules on sensitive data
  • ·Encryption at rest and in transit

Visibility & response

  • ·24/7 monitoring with human analyst review
  • ·SIEM / log aggregation (where in scope)
  • ·Documented incident response playbooks
  • ·On-call rotation for after-hours incidents

Incident response

What happens in the first 24 hours of a real incident.

Not theoretical. This is the documented playbook our on-call rotation executes from when an alert fires or a user calls.

First 15 minutes

Detection & isolation

EDR raises an alert or a user calls the help desk. On-call analyst opens the case, isolates the affected endpoint(s) from the network, snapshots forensic data, and notifies the client point of contact. No deliberation — isolation happens automatically by playbook.

First hour

Scope & containment

Engineers determine what was accessed, what spread, and which credentials are compromised. Affected accounts are forced to rotate passwords, MFA tokens are reset, suspicious OAuth grants and inbox rules are removed. The client gets a written situation report.

First 24 hours

Eradication & recovery

All persistence mechanisms (scheduled tasks, hidden services, OAuth grants, mailbox rules) are removed. Compromised endpoints are reimaged or restored from clean backup. Business operations are restored on clean infrastructure. Insurance carrier and (if required) regulators / law enforcement are notified.

Week 1

Forensics & post-incident

Full timeline reconstruction, root cause analysis, and a written post-incident report with concrete preventive controls. Where appropriate, third-party forensics or legal counsel is engaged. Lessons inform updates to the broader security baseline.

Compliance frameworks

Specialized compliance programs.

Beyond general managed security, ITP360 runs deep, framework-specific compliance programs for the regulations most relevant to South Florida businesses.

HIPAA Compliance

Risk assessments, BAA management, EHR support, security workforce training, and breach response for Miami medical and dental practices.

Healthcare · Dental · Mental Health

Learn more →

PCI DSS Compliance

Network segmentation, vulnerability scanning, and SAQ/ROC support for retailers, restaurants, hospitality, and e-commerce merchants.

Retail · Restaurants · E-Commerce

Learn more →

Why ITP360

Why Miami businesses trust
our cybersecurity.

Miami Threat Landscape Experts

Miami's concentration of finance, healthcare, and international trade makes it a prime target. We see the same attack patterns across dozens of clients; that pattern recognition does not come from a vendor portal.

Compliance-Aware Security

Real working knowledge of HIPAA for healthcare and PCI DSS for retail / hospitality / e-commerce. Controls are designed to hold up under audit, not just to look good in a sales deck. (We focus on these two frameworks deeply rather than spreading thin across many — if you need SOC 2 or CMMC specifically, we will refer you to a specialist partner.)

Bilingual Security Team

Security awareness training, phishing simulations, and incident communication delivered in English and Spanish. Critical for Miami's bilingual workforce — and the #1 detail most national security vendors get wrong.

24/7 Security Operations

Real on-call rotation, not a paged dashboard. Alerts are reviewed by humans, not just auto-closed by ML scoring. After-hours and weekends run the same coverage as business hours.

Proactive, Not Reactive

Continuous vulnerability scanning, managed patching, regular tabletop exercises, and quarterly security reviews. We work to make the next incident not happen — not just respond once it does.

Compare approaches

Security levels
compared.

What a comprehensive managed security program covers vs. basic antivirus vs. no real program at all.

No Security Program

Hope for the best

  • Endpoint protection
  • 24/7 threat monitoring
  • Employee security training
  • Compliance management
  • Incident response plan
  • Vulnerability scanning

Basic Antivirus Only

Minimal protection

  • Endpoint protection (signature only)
  • 24/7 threat monitoring
  • Employee security training
  • Compliance management
  • Incident response plan
  • Vulnerability scanning

ITP360 Managed Security

Complete managed defense

  • EDR / MDR on every device, monitored 24/7
  • Human analyst review on every alert
  • Bilingual training + phishing simulation
  • HIPAA and PCI DSS program management
  • Documented playbooks + on-call rotation
  • Continuous scanning + managed patching
24/7
SOC monitoring
<15m
Critical response
In-house
Analyst team
Bilingual
Response (EN/ES)

Cybersecurity in Miami — FAQ

Detailed answers to the questions Miami business owners ask when evaluating cybersecurity programs.

A real managed cybersecurity baseline covers six layers: identity (MFA, conditional access, SSO), endpoint (EDR/MDR on every device, encryption, patching), email (advanced filtering, anti-phishing, DMARC), network (firewall, segmentation, IDS/IPS), data (immutable backups, encryption, DLP), and visibility (24/7 monitoring, SIEM where in scope, incident response playbooks, on-call rotation). All six are part of the contract, not optional add-ons. Without any one of those layers, you have a meaningful gap. The whole point of a managed program is that someone is responsible for all of it as a system, not just selling you the pieces.
Business email compromise (BEC) and wire fraud, by a wide margin. A finance or legal-firm employee receives an email that looks like it's from the CEO or a known vendor asking for an urgent wire transfer or ACH routing change. The email is convincing — correct signature, similar domain, plausible context. Money sent typically cannot be recovered. The controls that stop this: MFA on email, conditional access, lookalike-domain monitoring, dual-approval workflows for wires, payment-change verification policies, and continuous security awareness training. Endpoint malware is a problem, but it's a distant second to BEC for the kinds of businesses common in South Florida.
End to end. We run the HIPAA security risk assessment, document policies, implement the technical safeguards (access controls, audit logging, encryption at rest and in transit, MFA, secure messaging), manage business associate agreements, deliver bilingual workforce training, and prepare you for OCR or third-party audits. For practices using cloud EHRs (eClinicalWorks, athenahealth, Epic, Dentrix), we handle the security configuration of the supporting environment — endpoints, network, M365 — to match HIPAA's requirements. See our dedicated HIPAA compliance page for detail.
Yes — PCI DSS compliance for retailers, restaurants, hospitality, and e-commerce is one of our two core compliance practices alongside HIPAA. That includes scoping the cardholder data environment (CDE), network segmentation to shrink scope, internal and external vulnerability scanning (ASV scans), policy and procedure documentation, secure system configurations, and SAQ / ROC support. We work with your QSA when it's audit time. See our dedicated PCI compliance page for detail.
Critical-severity security incidents (active ransomware, confirmed BEC, suspected data breach) — under 15 minutes 24/7 to acknowledge and start working, with isolation typically completed within 30 minutes. High-severity (suspicious login, single-account compromise, EDR alert requiring investigation) — under 1 hour during business hours, under 2 hours after-hours. Calls go to an on-call engineer in Miami, not an answering service. Documented incident response playbooks are followed regardless of which engineer takes the page, so response is consistent.
Yes — short, frequent training modules plus simulated phishing campaigns, all available bilingually in English and Spanish. The "does it work" answer is honest: training reduces click-through rates on phishing by 50-70% over 12 months when run consistently, but it never gets to zero. That's why training is one layer of a multi-layer program, not the only layer. Reporting shows which users are clicking, which improved, and where to focus follow-up training — instead of giving everyone the same generic course twice a year and hoping for the best.
Detection and isolation in the first 15 minutes — the affected device is isolated automatically, on-call engineer opens the case, forensic data is snapshotted, client is notified. Scope and containment in the first hour — what was accessed, what spread, which credentials need rotation. Eradication and recovery in the first 24 hours — persistence removed, endpoints reimaged from clean backup, business operations restored, insurance / legal / regulator notifications as required. Within a week — full forensic timeline, root cause analysis, written post-incident report, and concrete preventive controls. Not "use stronger passwords" — actual specific gap closures.
Defense-in-depth: MFA enforced everywhere (stops about 99% of credential-stuffing attempts before ransomware ever reaches an endpoint), modern EDR / MDR with behavior-based detection on every endpoint (catches lateral movement and encryption activity in real time), email gateway and DNS-layer filtering (blocks the initial phishing delivery), network segmentation (limits how far ransomware spreads if it does land), and immutable offsite backups that have actually been tested for restore (your recovery option if everything else fails). Any single layer can be bypassed. The stack as a system is what makes ransomware recoveries take hours instead of weeks.
ITP360 bundles cybersecurity into our managed IT contract — we don't sell security as a separate line item, because in practice you cannot do security well without controlling the underlying IT environment. Our managed IT pricing is $120-$200 per user per month, where the range corresponds to the protection tier (baseline managed IT plus standard endpoint protection at the low end, advanced security like EDR/MDR, security awareness training, and compliance program support at the high end). For regulated industries (healthcare, finance, government contractors), the upper tier with full compliance program management is what's typically required.
Healthcare and medical practices (HIPAA), retail / restaurants / hospitality / e-commerce (PCI DSS), legal services (attorney-client privilege protection), finance and wealth management (general security baseline — we do not provide SOC 2 or FINRA attestation directly), property management and real estate, logistics and international trade, and manufacturing. Each industry has specific control requirements and threat patterns we tune the security baseline to.

Find us

Based in Miami

Headquartered in South Florida. Bilingual team. 20+ years here. On-site by appointment only.

ITP360

4380 SW 74 AVE Suite D
Miami, FL 33155

Hours

Mon-Fri 9:00 AM - 5:00 PM

24/7 for managed-service customers

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Free 30-minute security review.

We will walk through your current security posture, identify the gaps that matter, and tell you straight whether you need to do anything about them. No obligation.

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