Outsourced IT Support
Better Coverage, Lower Cost.

For most companies under 250 employees, yes. The fully loaded cost of one mid level IT engineer in the United States typically runs 95,000 to 130,000 dollars per year once you include salary, benefits, payroll taxes, training, tools, and equipment. A fully outsourced engagement covering help desk, security, network, cloud, and CIO level guidance usually runs 30 to 50 percent less than that, with 24/7 coverage and a documented environment that does not walk out the door.

In house IT often makes sense for companies above 250 employees with custom internal applications that need dedicated developers, regulated industries with very specific in office requirements, or organizations where IT is a competitive differentiator. Even in those cases, most companies use a co managed model where internal IT focuses on strategy and applications and an outsourced partner covers help desk, after hours, security operations, and overflow.

We handle this every month. The transition starts with a documented plan that covers knowledge transfer, vendor handoffs, credential rotation, and team communication. We document your environment as we onboard, so by the end of the first month you own a complete asset inventory and runbook regardless of what existed before. Most cutovers complete in 30 to 60 days without service disruption.

You take everything with you. Documentation, asset inventory, vendor relationships, and tooling are yours from day one of the engagement. We do not lock customers into proprietary tools or hold documentation hostage. If you outgrow outsourced IT, we will help you hire and transition the team in.

Discovery and proposal typically take two weeks. Once a contract is signed, full onboarding completes in 30 to 60 days for most businesses. Emergency engagements where an in house IT person has departed unexpectedly can stand up help desk and security coverage within 5 business days while full onboarding continues in parallel.