Powered by Voice360

VoIP Phone Systems
for Miami Businesses.

Modern cloud communications with AI-powered features. Auto attendant, call recording, SMS, CRM integration, and more — built for how businesses communicate today.

99.99%
Uptime SLA
50+
Features
$0
Setup Fee

Everything Your Business Phone
System Should Do.

Voice360 combines enterprise-grade calling, messaging, AI, and CRM integration into one platform — purpose-built for how modern Miami businesses communicate.

Cloud PBX & Auto Attendant

Professional call routing, IVR menus, ring groups, and auto attendant that greets callers and directs them to the right person or department instantly.

SMS & Business Messaging

Two-way business texting from your business number. Send appointment reminders, follow-ups, and marketing messages directly from your VoIP platform.

Call Recording & Analytics

Record calls for quality assurance, compliance, and training. Analyze call performance with detailed analytics and coaching insights.

AI Voice Agents

AI-powered agents that handle calls, qualify leads, book appointments, and provide 24/7 customer service without human intervention.

CRM Integration

Sync calls, texts, and contacts with your CRM automatically. Every interaction is logged, so your team always has full context on every customer.

Video & Conference Calling

HD video meetings and conference bridges built into your phone system. One platform for voice, video, and messaging collaboration.

Mobile App & Softphone

Take your business phone anywhere on any device. Our mobile and desktop apps give you full PBX features from your phone, laptop, or tablet.

Number Porting & DIDs

Keep your existing phone numbers with zero-downtime porting. Add local Miami numbers or toll-free DIDs as your business grows.

Why Miami Businesses Choose
ITP360 for VoIP.

We Build Our Own Platform

Voice360 is our proprietary UCaaS platform, not a white-label resale. That means faster innovation, deeper customization, and direct access to the engineering team.

Local Miami Installation & Support

Desk phones, conference rooms, and network configuration handled by our local Miami team. On-site setup and same-day support when you need it.

AI-Powered Features

AI voice agents, call analytics, intelligent routing, and sentiment analysis built directly into the platform — not bolted on as afterthoughts.

Bilingual Support

English and Spanish support for your entire team. Our bilingual staff ensures clear communication during setup, training, and ongoing support.

Seamless Number Porting

Keep all your existing phone numbers with zero downtime during transition. We handle the entire porting process so your business never misses a call.

Phone System Options
Compared.

See how ITP360 + Voice360 stacks up against traditional phone lines and generic VoIP providers. Not all business phone systems are created equal.

Traditional Phone Lines

Legacy copper system

  • Monthly cost per line
  • AI-powered features
  • CRM integration
  • Local support
  • Unlimited scaling
  • 99.99% uptime SLA

Generic VoIP Provider

Cloud but cookie-cutter

  • Monthly cost per line
  • AI-powered features
  • CRM integration
  • Local support
  • Unlimited scaling
  • 99.99% uptime SLA

ITP360 + Voice360

Our platform, your advantage

  • Competitive per-user pricing
  • Built-in AI voice agents
  • Native CRM sync + custom integrations
  • Local Miami team + 24/7 support
  • Scale instantly, no hardware limits
  • Guaranteed 99.99% uptime
99.99%
Uptime
50+
Features
500+
Lines Deployed
24/7
Support

Frequently Asked Questions

Common questions about VoIP phone systems for Miami businesses.

Yes, we port all your existing phone numbers — local, toll-free, and vanity numbers — with zero downtime. Our porting team handles the entire process, coordinating with your current carrier to ensure a seamless transition. Your business never misses a call during the switch.
Voice360 works with IP desk phones (we recommend and provision Yealink and Poly devices), softphone applications on your computer, or our mobile app on iOS and Android. You can mix and match — some team members use desk phones while others use the mobile app. We handle all equipment provisioning and configuration.
Our Voice360 platform delivers 99.99% uptime backed by a formal SLA. We operate redundant infrastructure across multiple data centers, so even during Miami hurricane season your phone system stays operational. Calls can failover to mobile devices automatically if your office internet goes down.
Absolutely. Remote and hybrid teams get the exact same features as in-office staff — calls, SMS, voicemail, call recording, and CRM integration — all accessible from our desktop and mobile apps. Your business number travels with your team wherever they work.
Voice360 includes AI voice agents that can answer calls, qualify leads, and book appointments 24/7. You also get AI-powered call transcription, real-time sentiment analysis, intelligent call routing based on caller intent, and coaching insights that help your team improve performance.
We offer flat per-user monthly pricing with no long-term contracts required. Every plan includes unlimited domestic calling, SMS, voicemail, call recording, and access to the mobile app. There are no setup fees, no hidden charges, and you can scale users up or down at any time.

Ready to upgrade your phone system?

Get a free VoIP assessment and see how much you can save by switching to Voice360.