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IT for Roofing, HVAC & Electrical

IT Built for Miami
Trade Contractors.

Phones, field hardware, dispatch software, and IT support for roofing, HVAC, electrical, and mechanical contractors across Miami-Dade and Broward. We already run IT for trade businesses — we know your workflow.

Schedule Free Consultation(888) 274-4529
20+
Years in Miami
24/7
Dispatch Support
Bilingual
Office & Field

Trade Contractor IT

Built for the Trades.
Not for an Office Job.

Roofers, electricians, and HVAC contractors don't live at desks. Your guys are on rooftops, in attics, in panel rooms. Your IT and your phones need to work there — not just at the front desk.

Field Service Software Support

Setup, integration, and support for the platforms your trade actually runs on — ServiceTitan, Housecall Pro, Jobber, FieldEdge, and Procore. We handle imports, custom workflows, and integrations to QuickBooks, Sage, and your phone system.

Mobile & Field Tech Tablets

Pre-configured iPads and Android tablets for your techs in the field, with secure remote management. Lost or stolen device? We wipe it remotely. New hire? Their device is provisioned before day one.

Voice360 Phones for Contractors

Cloud phone system built for trade businesses. Auto-attendant routes calls to dispatch, after-hours emergency line, ring groups by trade or zone, full call recording for quality and disputes, CRM pop-up of customer history when calls come in.

Fleet & Job-Site Connectivity

LTE/5G hotspots and ruggedized routers for trucks, trailers, and active job sites. Stay connected to dispatch, photo uploads, and signed estimates from rooftops, mechanical rooms, and panel rooms with no Wi-Fi.

Dispatch & CRM Integration

Tie your phone system, dispatch software, and accounting together so a customer call lands an opportunity in your CRM, gets routed to the right tech, and bills correctly without anyone re-keying data three times.

24/7 IT Support & On-Site Service

Same-day on-site service across Miami-Dade and Broward when something breaks at the office. After-hours support for the calls that come in at 6am from a tech who can't sign into the dispatch app.

Why ITP360

Why Miami Trade Contractors
Pick ITP360.

We Already Serve Miami Contractors

Roofing, electrical, and mechanical (HVAC) contractors are a real part of our client base. We understand seasonal volume swings, hurricane-season scaling, the mix of office and field staff, and the field-tech mindset.

Phone System That Drives Revenue

Trade contractors regularly lose inbound calls to voicemail or hang-ups during busy periods. Voice360's auto-attendant, ring groups, and missed-call text-back help recover those leads and document every customer interaction for dispute resolution.

Field-First Mindset

Your guys aren't at desks. We design IT for the truck cab, the rooftop, the crawl space — not for an office that doesn't exist. Tablets, mobile printing, hotspots, and signature capture that hold up to real conditions.

Vertical Integration

Phones, internet (we own a fiber network), cybersecurity, cloud, and IT support — one bill, one accountable team. Your dispatcher doesn't transfer between three vendors when something breaks.

Bilingual Support

English and Spanish support for office staff, dispatchers, and field techs. Critical for a Miami trade workforce.

Our Process

From First Call
to Fully Wired.

We start with how your business actually runs, not with a generic IT checklist.

1

Operations Walkthrough

We sit with your dispatcher and one of your techs for an hour. We see how calls come in, how jobs get assigned, and where time leaks.

2

IT & Phones Plan

A written plan covering phones, dispatch software, field hardware, and IT support — sized to your truck count and your office team.

3

Cutover Without Downtime

We migrate phones over a weekend, deploy tablets to techs in waves, and handle the data import to your CRM or dispatch tool. Your dispatcher never misses a call.

4

Ongoing Support

24/7 support, monthly check-ins, and proactive monitoring. We handle the tech so you can run the trucks.

20+
Years in Miami
<15min
Critical Response Time
24/7
After-Hours Support
Bilingual
Office & Field

Frequently Asked Questions

Common questions from Miami trade contractors evaluating their IT and phone systems.

Yes. We support and integrate the major field-service platforms including ServiceTitan, Housecall Pro, Jobber, FieldEdge, and Procore for general contractors. We help with initial setup, data migration from your old system, integrations to QuickBooks or Sage, custom price book configuration, and ongoing user support.
Three big differences. First, your guys work outside, on rooftops, in attics, in trucks — IT has to work without office Wi-Fi. We deploy LTE hotspots and ruggedized tablets. Second, your call volume spikes after storms — Voice360 scales instantly without per-seat fees so you can answer the phone in hurricane season. Third, photos and signed estimates from the roof need to land in your CRM automatically — we wire that integration up so your office isn't re-keying data.
Yes. Voice360 integrates with most field-service platforms via API or webhook. When a call comes in, your dispatcher sees the customer's history, prior service tickets, and outstanding balance pop up automatically. Outbound calls from the dispatch screen click-to-dial and log to the customer record. This usually saves 30 to 60 seconds per call — multiply that by hundreds of calls a week and the time savings pay for the phone system on their own.
Typical pricing for a 20-person trade contractor with 8 trucks and 12 office/dispatch staff: phones around $25 to $35 per user per month, IT support around $125 to $175 per user per month, plus device costs (tablets, hotspots) on a per-unit basis. Voice360 logs every inbound call and missed-call text-back can help convert would-be voicemails into booked jobs — exact numbers vary by business.
Voice360 is cloud-based — your office can lose power, internet, even the building, and your phones still work. Calls forward to mobile devices automatically. We also help you set up secure remote access so your office staff can work from home with full access to dispatch, accounting, and CRM. We are a Miami-headquartered company and our infrastructure is designed for hurricane resilience.

Run a Miami trade business? Let's audit your IT.

Free 30-minute call. We listen to how your day runs and tell you exactly where IT and phones are leaving money on the table.

Book Consultation(888) 274-4529